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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Todaro

February 21, 2026

5  out of  5
rating by Victor Todaro
"No better insurance than State farm, and had an outstanding experience been helped by Hazle. She clearly knows the ins and outs of the bussines and made it a very pleasantly and simply experience."
We responded:
"Victor, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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shawnh098

February 21, 2026

5  out of  5
rating by shawnh098
"Hazel was very pleasant and helpful 👍"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Forrest Cobb’s Team! We deeply appreciate your kind words here in richmond . "
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Sal Ghazi

February 12, 2026

1  out of  5
rating by Sal Ghazi
"I had many car policies with different companies and by far this is the worst of the worst."
We responded:
"Dear Salaheddine Ghazi ,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations. Our goal is to provide excellent service and support to all our customers, and we regret that we fell short in your case.

We would appreciate the opportunity to learn more about your specific concerns and see how we can make things right. Please feel free to contact us directly at [contact information], so we can assist you further.

Thank you again for your feedback—it helps us improve.

Best regards,
Forrest Cobb/Forrest Cobb State Farm"
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Michelle Price

February 5, 2026

5  out of  5
rating by Michelle Price
"Tiffany is professional and friendly. She is very good at her job. She made switching over to State Farm much less stressful than I anticipated. Thank you, Tiffany."
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kiara Story

February 3, 2026

5  out of  5
rating by Kiara Story
"Ann was amazing! She was very friendly and worked hard to get me the best rate possible. Her hardwork was very much appreciated!"
We responded:
"Wow, thank you for the 5-star review, Kiara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sandy Dominguez

January 30, 2026

5  out of  5
rating by Sandy Dominguez
"Calvin was great to work with and the process easy."
We responded:
"We are grateful for your 5-star review, Sandy! Thanks for taking a moment to share your positive rating of State Farm Agent Forrest Cobb’s Team here in richmond . "
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Tony williams

January 28, 2026

5  out of  5
rating by Tony williams
"Hazel went above and beyond to dial in a homeowners policy that satisfied my needs and ensured my family were protected. I highly recommend anyone looking for home and auto insurance to definitely give hazel the chance to assist you."
We responded:
"Thank you for the 5-star review, Tony! Here on State Farm Agent Forrest Cobb’s Team, we are proud to serve our community and appreciate your recognition. "
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Renee S

January 28, 2026

5  out of  5
rating by Renee S
"I had a virtual call with agent Tiffanie M. As we went over my policy, she was friendly, professional and informative. She answered any question I had. I really enjoyed the virtual call. It was nice meeting her."
We responded:
"Thank you for taking the time to leave such a great review, Renee. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Marlene Petry

January 28, 2026

5  out of  5
rating by Marlene Petry
"Tiffanie Malone took very good care of us and we got much better prices than our past agency."
We responded:
"Marlene, thank you for your wonderful review of State Farm Agent Forrest Cobb’s Team! Marlene, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Forrest Cobb’s Team! "
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Shawn Hidalgo

January 26, 2026

5  out of  5
rating by Shawn Hidalgo
"Good rates good quality customer service I invited everyone to come and try"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Emma Knight

January 21, 2026

5  out of  5
rating by Emma Knight
"Great experience! Tiffanie answered all my questions with great explanation and more! Will definitely be contacting her with any questions in the future."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Forrest Cobb’s Team. "
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Edwin Stewart

January 16, 2026

5  out of  5
rating by Edwin Stewart
"Mr. Calvin help me with my insurance need."
We responded:
"Thank you for your kind words! We're glad Mr. Calvin could assist you with your vehicle insurance needs at a reasonable price. If you need any further help, feel free to reach out. We appreciate your business!"
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Lola Moore

January 13, 2026

4  out of  5
rating by Lola Moore
"Tiffany was helpful and patient with assisting me on the phone as I am a new customer . She explained the details on what the app enrollment meant and I greatly appreciated the time she took to help."
We responded:
"We sincerely appreciate your review, Lola. We are glad to hear that your experience with State Farm Agent Forrest Cobb’s Team met your expectations. If there are any aspects of our service you believe we could enhance, we would be grateful for your feedback. "
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Broseph

January 12, 2026

5  out of  5
rating by Broseph
"Super helpful. Explained everything I needed to know, and found the coverages I need."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could help explain everything clearly and find the coverage that’s right for you. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Remi Ademola

January 9, 2026

5  out of  5
rating by Remi Ademola
"Tiffanie is consistently professional, responsive, and genuinely looks out for my best interests. She makes working with State Farm easy and stress-free."
We responded:
"Thanks so much for the amazing review, Remi! We really appreciate your support here in richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Forrest Cobb’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in richmond . "
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Jordan

January 7, 2026

5  out of  5
rating by Jordan
"Ann Salsgiver has been great to work with. She takes the time to explain the quotes in detail and always makes sure the information she gives is clear and accurate. I really appreciate how knowledgeable and honest she is! She doesn’t rush the conversation and is always willing to answer questions. Ann is genuinely helpful and makes the whole process feel easy and comfortable. I highly recommend her."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Ann provided clear, honest, and thorough guidance throughout the process. She truly cares about making sure you feel comfortable and informed every step of the way. Your recommendation means a lot to us, and we’re always here to assist with your vehicle and commercial insurance needs. Thanks again for choosing us!"
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Laura Kerns

January 5, 2026

5  out of  5
rating by Laura Kerns
"Tiffanie was great! Very patient with me when my schedule threw off communication! Happy to have gotten my policy set up with her."
We responded:
"hank you so much for your kind words! We're delighted to hear that Tiffanie provided patient and attentive support, even with a busy schedule. We're happy she could help get your policy set up smoothly. Please don't hesitate to reach out if you need anything else!"
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Rahmi Dagci

January 5, 2026

5  out of  5
rating by Rahmi Dagci
"Great service"
We responded:
"Thank you for taking the time to leave such a great rating. We’re delighted to have customers like you!"
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Tiffany Gnipp

January 5, 2026

1  out of  5
rating by Tiffany Gnipp
"I REALLY DID LIKE THEM TILL CALVIN DIDNT DO HIS JOB AND NOW I AM LEFT TRYING TO FIGURE IT OUT. Tiffany has tried to help but really it should have never gotten this far. I was contacted by calvin months ago and he asked who my home owner insurance was. i agreed to a quote it was a better one then i had. i cancled my policy with allstate and was told it was set to go and 18th dec i will have new insurance. Well Calvin dropped the ball the 18th came and after many many email leading up to the 18 with no reply. i finly got and update on dec 18th at about 530 pm saying they couldnt get me insurance. now i have no insurance at all they say they are working on it but nothing has happened. I have asked to speak to Mr. Cobb himself but nothing. it is the 23rd still no answers and no insurnace that now i have to go make a complaint with DIT and mybe get an attorney cause now my morgatge company knows. they said that i might want to get that started to cover myself. It has been a hot mess. I would not recomed them to anyone and this point i am ready to leave them all together. the fact that it seems like this isnt a major issue and could care less that i dont have insurnace. I have recomedded them to everyone and now i am telling everyone what happened in hopes they dont have to deal with this.

Update. 6 day i was told to call and speak to Mr. Cobb and i still havent ben able to get a hold of him. it is now Jan 5th still no insurance at all. PLEASE DONT USE THEM AT ALL THEY REALLY DONT CARE IT SEEMS. I AM OUT ALOT OF MONEY AT THIS POINT AND TO THE POINT THAT I CANT GET THE SURGERY NEEDED FOR SOMETHING ELSE. IT REALLY SUCKS AND UNFAIR I HAVE BEEN A CUSTOMER FOR YEARS UP INTILL NOW. BUT BECAUSE ALL THIS I CANT EVEN GO ANYWHERE. nothing has been handled at all!!!!!!"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
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Hakeem Abiola-Jabita

December 31, 2025

5  out of  5
rating by Hakeem Abiola-Jabita
"Great services"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Bryan Koenig

December 30, 2025

5  out of  5
rating by Bryan Koenig
"Calvin was Verry help full and made everything clear"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Alta Ortiz

December 18, 2025

5  out of  5
rating by Alta Ortiz
"Ann was so helpful and patient she did everything I needed her to and was always available for any questions I had, will continue to do business with this establishment."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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krista prince

December 17, 2025

5  out of  5
rating by krista prince
"Tiffany was EXCELLENT! Helped me out so much!!!!!! Top tier service !!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Julissa Flores

December 16, 2025

4  out of  5
rating by Julissa Flores
"Customer service is great, they are very helpful"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! "
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Alex Contreras

December 12, 2025

5  out of  5
rating by Alex Contreras
"It was great speaking with Calvin today . He is very professional and easy to talk with. Not pushy and works with your need’s . Even though we didn’t do business today I will keep Calvin in mind for future needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "